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Ordered two of one the makeup organizers and never received them. Have tried to contact numerous times- no product, no refund, no response. Now, there page is down so you can't even try to get a hold of them anymore. At this point, I just want my money back from them...
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Anonymous
Anonymous

i also am having the same issue with ordering in november and still having not recieved it although have taken money from my account. i would like money back or the product at...

I didn't like
  • No one responds
  • Being scammed
  • Failure to deliver product and not recieve money back
#1005915
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Hi All My product never arrived from that viral product, ordered it in December. No contact via e mail, and if you try and go to their website page, it is no longer available. It brings you to shopify website. That viral product worked through their website. So if you...
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Anonymous
Anonymous

I have just done live chat, they have passed it on to the staff that deal with all the company's investigations, they said all though they do this I would need to get my bank ...

Dublin, County Dublin
I liked
  • I am extremely angry at this dishonest company
I didn't like
  • I am extremely angry at this dishonest company
  • Not getting my merchandise
  • Failure to communicate or deliver product
#1005001
Reply to reviews
Ordered these for Christmas gift for my girls. Is there anything I can do to get my money back? I work hard for my money just like all these other people. Facebook needs to not have them advertising on there site. Who can we go to about this? This is just unfair to...
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Anonymous
Gav

I Got fooled by this website too, If you report it as a scam with your visa card provider, they can investigate the situation and you might get a refund, if you paid via paypa...

I didn't like
  • I am extremely angry at this dishonest company
  • Failure to deliver product and not recieve money back
#1002675
Reply to reviews

Delivery Service Review

That Viral Product
#1005003
I ordered 2 wooden makeup boxes on 04/11/2016 l have not received my items as of yet very dissappointed as these were for christmas presents. The money was taken out of account but no goods have been received. I have emailed seveal times with order number and have had no response, i have just tried to go the website to get contact details (phone number) web page not avaliable can you explain why.
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Delivery Service Review

That Viral Product
#1004010
1.0
Details
I ordered the double sided window cleaner in November and still haven't got it. Sent 2 emails and no response. Im gojng to put this on facebook to warn others
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Discounts and Special Offers

That Viral Product Shipping Service Review

That Viral Product
#1003806
1.8
Details
I ordered 2 wooden makeup boxes on 22/11/2016 l have not received items yet very dissappointed as these were for christmas presents ....moey out of account but no goods can you explain why
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Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability

That Viral Product Shipping Service Review

That Viral Product
#1003571
1.0
Details
I ordered a Opni Facial Pore Cleansing Tool from that viral product on November 9 2016. I received a order confirmation and nothing else. I emailed them 4 times and didn't get a response. I just checked their website and it no longer exists. I guess I learned a valuable lesson from this experience.
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Customer service
Delivery Service
Turnaround Time
Website
3 MONTHS WAITING FOR DELIVERY STILL NOTHING !! SELLER WONT RESPOND TO EMAILS I CAN ONLY CONCLUDE THESE ARE THIEVING ROBBING LOW LIFES !!!!!!!!!!!!! DONT BUY NOTHING FROM THEM SHOULD HAVE READ ALL OTHER REVIEWS FROM OTHER SCAMMED CUSTOMERS BEFORE I PURCHASED SO THATS ME...
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#1002156
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I placed an order on 25th November 2016 and two months later still no product, but they took my money!!! I have emailed them many times but they will not respond. I have ordered from them before and they delivered that product, but it was small and easy to post. I...
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Anonymous
O. S. Marshall

I also ordered from this company Order #12056. Never received product; but they took payment. No way to contact the. Just lost $29.99. Don't order from this site. Don't kn...

1.8
I liked
  • Items and prices
I didn't like
  • Not getting my merchandise
  • Failure to communicate or deliver product
  • Failure to deliver product and not recieve money back
#997757
Reply to reviews
That Viral Product - Cherry makeup organizer
That Viral Product - Cherry makeup organizer
I ordered mine on the 25/11/2016 and I still haven't heard anything from them. The website is currently unavailable. I need my organizer. I contacted shopify and they told me to contact my bank, but I don't think I'll be able to get my money back. I'll be reporting...
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Anonymous
Anonymous

Still nothing. I guess I'll never know!!

1.0
I didn't like
  • I am extremely angry at this dishonest company
  • No one responds
  • Failure to communicate or deliver product
#996404
Reply to reviews
I am extremely upset---This is not I repeat NOT a reputable company at all---I don't even think they exist. I purchased a make-up organizer in November--The payment was taken and NO PRODUCT HAS BEEN DELIVERED. I have sent 8 e-mails and have contacted SHOPIFY Also...
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Anonymous
Maria

I also ordered a makeup organizer. It was showing a big comp on Facebook. I decided not to order via Facebook but looked into this company & it looked OK so ordered direct on ...

1.0
I didn't like
  • No one responds
  • Failure to deliver product and not recieve money back
#993838
Reply to reviews
I ordered a folding beauty case well before Xmas & still not received it, I have sent 3 emails to That Viral Produt but have had no replies from them, Is there anything I can do? I ordered the product via face book,I have contacted facebook but haven't heard from them...
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Anonymous
glenys

Unfortunately I still haven't received my product, I Guess myself, like many others have been scammed, this beauty case was advertised on Facebook & I have contacted them als...

Anonymous
Anonymous

My friend as well has the same problem report them to your credit card company

#989554
Reply to reviews
Order was received by them and it has been packed for ages, but almost 6 weeks later nothing. No contact back from emails. My account has been debited. *** *** company do not buy from them. Scam scam scam scam scam scam scam scam scam scam scam. I am going to the ACCC...
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I didn't like
  • I am extremely angry at this dishonest company
  • Failure to communicate or deliver product
  • Not getting my merchandise
#989038
Reply to reviews
This company is a scam. They take your money and do not send the product. I have informed Shopify with no help. I have filled a FCC complaint. And have had to ask my credit card to try and get my money back. The only way to reach them is threw email. Which they do not...
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#988833
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