Not resolved
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability

I saw an advert for That Viral Product on Facebook and linked to their website. On 10th November I ordered Crazy Nails - Luxury Nail Polish Spray ( Beauty Product Of The Year 2016 ) × 1 Red $19.99 and Mirror Effect Nail Powder Shine × 1 Gold $9.99.

as Christmas presents for my wife. I had confirmation that they accepted my order and had taken the money out of my account. Since then I have not heard anything from them.

I have emailed them twice but I have received no reply. Unfortunately I paid for the Red Luxury Nail Polish Spray and the Gold Mirror Effect Nail Powder Shine with my debit card so I have no hope of getting the money back.

Product or Service Mentioned: That Viral Product Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $30.

Preferred solution: Full refund.

I liked: Items and prices.

I didn't like: Not getting my merchandise.

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Legana, Tasmania, Australia #1269558

Yep, same thing has happened to me, I ordered a folding beauty case, around the $40 mark, that was well before Xmas & like you have sent 3 emails with no reply from them, How can they get away with this, so unfair

Perth, Western Australia, Australia #1264646

Me too!@! Saw an advertising for a makeup white wood storage unit. Money gone and no reply to my emails!

to Anonymous Dorchester, Dorset, United Kingdom #1265043

Same as me. I ordered that cabinet.

to Anonymous Brisbane, Queensland, Australia #1265704

Me too! Still waiting for makeup cupboard bought it for Christmas present took my money no response to emails! Scam

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